Services

 

MARKETING

CCAA provides a valued marketplace for buyers and sellers. This is obtained through a variety of marketing initiatives that include a sales staff with 150 years of combined experience, telemarketing, extensive dealer database, online bidding, quarterly promotions, and excellent customer service. As a value added service, each vehicle is featured on our website and includes multiple photos, descriptions, and mileage.

CCAA contributes a large amount of resources to advertising that create a strong brand in the marketplace.

TRANSPORTATION

The transportation department provides or can arrange pickup and delivery transportation services for virtually any need. Local, regional and long distance requests are accommodated, as well as the transportation of specialty vehicles (boats, campers, heavy trucks and construction equipment).

RECONDITIONING

Clean vehicles allow both buyers and sellers to fully appreciate the value of their assets. As a result CCAA offers a wide variety of reconditioning services for all vehicle types. Your CCAA representative is prepared to discuss available options from our automatic car wash to full detailing.

DE-INDENTIFY VEHICLES

CCAA staff can remove signage and logos, typically found on fleet, corporate and municipal vehicles, at the client’s request.

MECHANICAL & BODY

CCAA experienced technicians can provide minor mechanical and body repairs, locksmith services, as well as windshield repair and replacement. Estimates are presented to the client for approval before work is performed. Major repairs and warranty work can be arranged on request.

TITLE SERVICES

CCAA operates an Indiana BMV Partial Service Branch (PSB) providing on-site title services for all 50 states. In addition to transfers, CCAA can perform dealer assignments, odometer corrections, title searches, title histories, duplicate titles, notary services, and lien placement and releases. CCAA Title Services employees 7 title clerks with combined experience of over 100 years and services are insured and bonded.

GUARANTEED CHECKS & TITLES

CCAA settlement and title process provides clear, transferrable titles and guaranteed settlement checks.
 
CONDITION REPORTING
Condition Reports utilizing state-of-the-art software, Auto IMS, certified condition writers capture images and information related to vehicle equipment and conditions, recommended reconditioning, identified damage and estimated repair costs, and fluid checks (with refills) are available via fax, email or via Auto IMS password-protected virtual client account. Pre-sale and post-sale status is also available.

AUTOCHECK & CARFAX REPORTS

Vehicle history reports are completed and evaluated on all auction inventory by AutoCheck & CarFax to identify major damage, flood, mileage or title problems. CCAA performs correction services for errors contained in reports.

BIDDING OPTIONS

CCAA allows buyers and sellers to be an auction participant by attending the live auction held each Wednesday, via the internet for registered dealers, or proxy bid. Ask us what will work best for you.

TRAVEL ACCOMMODATIONS

Since many of CCAA customers may need to travel long distances to attend our live auction CCAA’s staff is prepared to help with travel arrangements and discounted accommodations near our facility. Call or email us for assistance.

POST SALE INSPECTIONS

Post-Sale Inspections evaluate the condition of vehicles purchased. They consist of both a frame and a mechanical inspection, and come with a 7 day guarantee. If any inspected item or part fails during that period, the item will be replaced or repaired at CCAA's option.

FLOOR PLANNING

CCAA Dealer Registration, in addition to your dealer cards, can arrange floor planning through a variety of recognized companies. They will assist you with selecting the company that is best for you.

CUSTOMIZED ONLINE CLIENT ACCOUNTING

Clarkcountyaa.com provides registered clients with a secure ID and password that allows the tracking of purchases, sales, financial accounting, and title status.

AUCTIONEER & BID ASSISTANTS

The licensed auctioneers have over 100 years of combined experience and provide a professional and exciting auction environment. CCAA provides two bid assistants per auctioneer to establish and maintain a consistent and competitive bidding environment for all seven lanes.

TOTAL RESOURCES AUCTION

CCAA provides vehicle remarketing services for salvage, damaged, and inoperable vehicles by conducting weekly TRA auctions.

MARSHALLING & STORAGE

CCAA provides marshalling services for fleet and government accounts. The marshalling facility is 30 paved acres and can accommodate more than 2,000 vehicles providing a secure environment with 10ft electric fence, video surveillance and secure key coded electric gates. Personnel utilizing real-time handheld computers inventory and process vehicles as they enter and exit the facility. Additional services are customized at the clients’ request. CCAA was awarded the Government Services Administration (GSA) marshalling contract for the Louisville, KY area in 2013.